What is public liability?

People and organisations that are responsible for commercial and private premises owe a duty of care to ensure they are safe for visitors and guests. They must take reasonable steps to ensure the property is properly well maintained and safe for use.

If you are injured on public or private premises as a result of negligence you may be entitled to compensation. This includes situations involving dog-bites and attacks.

The team at MEJ can guide you through the public liability claim process and we act on a no-win, no-fee basis


The claim process

Public liability claims have very strict time limits for lodgement. You must act quickly and seek legal advice or your right to claim damages may be lost.

Public liability claims require expert and specialist advice.

If you’ve been injured in a public place like a shopping centre, street, business or carpark, MEJ can help simplify the process for you and help you achieve the compensation you deserve.

Could I make a claim?

Contact us

What to do if you are injured in a public place

  • 01.

    Call 000 if immediate medical help is required.

  • 02.

    Visit a doctor if you need to seek treatment for your injuries.

  • 03.

    If there are visible signs of negligence, take as many photos as you can.

  • 04.

    Strict time limits apply to public liability claims so seek immediate legal counsel.

  • 05.

    Call MEJ’s experienced team for a free no obligation consultation if you believe you have a legal case.

“We came to you at a pretty stressful period and the guidance and support that you extended to us has been invaluable.”

— Pia and Andrew